Frequently asked questions

Below are frequently asked questions where you can find the your answer

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About Our Products

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Garment Info

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Lifetime Guarantee

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About Our Pricing

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Shipping & Returns

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All About Pastels

* About Our Products * Garment Info * Lifetime Guarantee * About Our Pricing * Shipping & Returns * All About Pastels

About Our Products

  • We use only genuine Swarovski@crystals from Austria. While they are the most expensive,no other brand comes close to Swarovski's quality, durability and brilliance. On some designs,metallic studs are also used.

  • Because we use Swarovski@crystals, Switzer Studios offers a Lifetime Stay-On Guarantee for the crystals used in our designs.

  • They're very easy to care for because all garments are machine washable. Simply turn them inside out, wash on a Delicate or Normal cycle and hang to dry. Please DO NOT dry clean. Some drycleaners use very harsh chemicals which can affect the crystals' adhesive and cause them to eventually come off. Dry cleaning voids the Lifetime Stay-On Guarantee.ription

  • Simply for a return authorization and then send your garment to:

    contact us

    Switzer Studios
    11150 N. Williams Street
    Suite 108 #175
    Dunnellon, FL 34432

    we will inspect all of the crystals, replace the ones which are loose or missing free of charge and return the garment to you postage paid.

  • Yes, on very rare occasions. The garment must be made of a suitable cotton or cotton/poly blend fabric. However, our Lifetime Stay-On Guarantee does not apply.

    Please with your contact us request.

  • No, we do not.

  • Simply fill out the Submit Your Logo form found in our online shop. We will review it and send you a free quote right away.

  • At Switzer Studios, we welcome all requests. Just contact us with the details of what your want.

  • Yes, it happens all of the time. Just order the item you want from the Garments section in our online shop. By the way, most of our apparel comes in men's sizes too.

  • Certainly! Contact us with your idea.

  • We always love a challenge! Contact us with your special request.

Garment Info

  • Brands featured at Switzer Studios include Port Authority, Bella, District Threads, Anvil and LA T's. We offer relaxed-fit ladies shirts, unisex shirts, hoodies,sweatshirts, jackets and vests in sizes X-Small through 4XL.

  • If choosing a fitted ladies and youth shirt, know they will run a bit small. When in doubt, it's recommended to choose the larger size. This guarantees comfort.

  • All Switzer Studios garments are very easy to care for because they are machine washable. Simply turn your garment inside out, wash on a Delicate or Normal cycle in cool water and then hang up to dry.

    Please DO NOT dry clean. Some dry cleaners use very harsh chemicals which can affect the crystals' adhesive and cause them to come off. Dry cleaning voids the Lifetime Stay-On Guarantee.

    Even Swarovski@.who states that their adhesive can withstand dry cleaning, says so with reservations. Since you don't know what chemicals will be used, don't take the chance.

Lifetime guarantee

  • Switzer Studios use SwarovskP crystals which we guarantee to stay on for the life of the garment. Should any become loose or fall off, simply contact us for a return authorization and then send your garment to:

    Switzer Studios

    11150 N. Williams Street
    Suite 108 #175
    Dunnellon, FL 34432

    We will inspect all of the crystals, replace the ones which are loose or missing free of charge and return the garment to you postage paid.

  • Swarovski Crystals are unmatched in quality and brilliance A tradition started in Austria over 100 years ago, Daniel Swarovski combined his love of crystal and passion for creative design. Today,

    Swarovski is the leading manufacturer of cut crystal and one of the most well known brands in the world.

    The brilliance of Swarovski's new copyright-protected XILION@ crystal is its new and unique cut. It is the only crystal with 14 alternating facets of different sizes to produce perfect refraction and particularly intense light distribution.

    The Xilion cut has a complex geometry which gives the impression of a crystal with a multi-layer cut, while perfectly matched faceting on crown and pavilion produce great depth, creating a sparkle worthy of fine gem stones.

    The adhesive used by Swarovski is just as critical. The hotfix glue guarantees superior adhesion, ensuring the crystals remain firmly attached to our garments. This outstanding adhesive allows Switzer Studios to offer a LIFETIME STAY-ON GUARANTEE. We guarantee the crystals will stay on for the life of Switzer Studios apparel.

  • Garments provided by customers to Switzer Studios to be embellished are not eligible for the Lifetime Stay-On Guarantee.

  • Dry cleaning voids the Lifetime Stay-On Guarantee.

    Some dry cleaners use very harsh chemicals which can affect the crystals' adhesive and cause them to come off. Even Swarovski@, who states that their adhesive can withstand dry cleaning, says

    so with reservations. Since you don't know what chemicals will be used, don't take the chance.

about our pricing

  • On an order of 3—9 pieces of the same custom design, you will receive a 5% discount*. On an order of IO or more pieces, you will receive a 10% discount•. For large orders of25 pieces or more, contact us for a free quote.

    NOTE: *Quantity discounts are not valid with any other offer or coupon or on wholesale orders.

  • Unlike custom embroidery, we do not charge a set-up fee.

  • No, you can order one or 1,000 pieces. It's totally up to you. Switzer Studios also keeps all designs on file so reordering is simple and easy.

  • Absolutely! Contact us to let us know what you have in mind. Free shipping with orders of $250.00 or more.

    NOTE: Quantity discounts are not valid on wholesale orders.

shipping & returns

  • Most orders are completed and shipped within 3—10 business days. Orders placed while we are at a show may take a bit longer. Complex designs or large quantity orders will require up to 2-4 weeks. If you have a hard deadline such as a birthday, please let us know in the Order Notes on the Checkout Page when placing your order.

  • Depending on the number of orders on schedule in Switzer Studios, we normally ship in 3—10 business days upon receiving your order. However, if you need something immediately, please contact us.

    Note there may be rush charges.

  • Standard Merchandise

    Switzer Studios will exchange standard merchandise items (not custom or personalized) within 14 days of receipt. The product must be in its original condition, not damaged, worn or washed. Please note the customer will be responsible for the price difference (if any) and shipping.

    Custom and Personalized Merchandise

    Custom and personalized apparel is exchangeable only if it arrives damaged or different from what was ordered. All merchandise with a custom name, phrase or unique design is considered to be custom and personalized.

    Please contact us for a return authorization prior to returning merchandise.

  • For shipping in the U.S. and Canada, Switzer Studios uses UPS and First Class or Priority Mail at the U.S. Post Office. All orders are fully insured, and you will receive a tracking number via email once your order ships. Most shipments in the U.S. take 2-4 days while Canadian shipments take 7-10 days.

    Would you prefer another carrier? Contact us.

    Need a price for shipping outside the US. or Canada? Contact us.

All about pastels

  • Pastels do not refer to pale colors as the word is commonly used in cosmetic and fashion terminology. The name "pastel" comes from the French word pastische, meaning paste. Pastels are composed of a pure powdered pigment ground into a paste along with a small amount of gum binder. The infinite variety of colors in the Pastel palette range from soft and subtle to hard and brilliant.

    Historically, Pastels can be traced back to the 16th century. Its invention is attributed to the German painter Johann Thiele. Thereafter, a galaxy of famous artists—among them Degas, Copley, Delacroix, Millet, Manet, Renoir, Toulouse Lautrec and Whistler—used Pastels for their finished works rather than for preliminary sketches.

    Recently, Sotheby's sold at auction a Degas pastel for $7,500,000! Created over 125 years ago, this painting is as fresh and alive today as the day it was painted.

  • Pastel paintings are very resilient and will retain their brilliance for decades as long as they are properly protected. Displaying the painting framed under glass with archival-quality matting materials provides this necessary protection. As with all valuable paintings and photographs, your pastel painting should be hung in a location which avoids direct sunlight and extremes in heat or humidity.

    One of the reasons pastel paintings are so beautiful is their color brilliance. Because the use of layers of fixatives dulls this brilliance, they are not used in the final stage of painting. Be aware that the surface is fragile and will smear if touched. Also, in the process of moving or shipping a painting, you may find a small amount of pastel dust has become dislodged from the surface of the painting. Do not worry — this is typical and in no way affects the quality of your painting nor its value.

  • Limited Edition Print — Signed and numbered by the artist. Printed in a limited number. Once they're sold out, no more in that size will ever be produced.

    Open Edition Print — Signed by the artist. Available in an unlimited number of prints. Once they're sold out, more will be produced.